About US | Qwerty Brand Solutions

Privacy Policy

This is the official website (“site”) of Qwerty Brand Solutions Pvt. Ltd., a Private Limited firm duly incorporated under the laws of India.

At Qwerty Brand Solutions Pvt. Ltd ( “we” or “us” or “our”), we respect and recognise the importance of “your” (user of www.qwertybrandsolutions.com and its services) privacy and security and appreciate that your personal Information is very important. In order to provide “you” (user of www.qwertybrandsolutions.com and its services) with a personalized experience of the website that delivers the Information, resources and services that are most relevant and helpful to you, we may collect Information during your use of the website. This policy is a demonstration of our commitment towards your privacy.

This Privacy Policy explains what Information of yours is collected and sets out key Information regarding our collection, use, process, disclosure and storage of your personal Information, how and when we might use your Information, how we protect your Information, and of your ability to access and correct it.

Please note that by using or accessing this website, you consent to the collection, storage, use and disclosure practices described in this privacy policy.

Please review the Privacy Policy carefully so that you understand our privacy practices.

1. Scope

This Privacy Policy applies to all those users/customers (“user”, “customer”, “you”, “your”) whose Personal Information has been collected and processed by us in the course of our business, and other online or offline offerings (together called as “Services.”).

Collection of Information

We collect information about you when you provide such information directly to us for the purpose of requesting our assistance on the website, for availing Services from us, when third parties such as our business partners or service providers provide us with information about you, or when information about you is automatically collected in connection with your use of our website.

A. Information collected directly from you

When you seek service from us (whether on our website or offline), we may collect your name, date of birth, age, contact number, address (including pin codes), email address and payment details to process such services. Further, for compliance purpose and as applicable, we may also ask you to provide certain KYC documents to verify your identity including- a) Copies of Aadhar/Driver’s License/Passport b) PAN card and; c) one month bank statement or cancelled cheque leaf with the name printed etc.

B. Automated information

To make our Site and Services more useful to you, our servers (which may be hosted by a third-party service provider) collect information from you, including your browser type, operating system, Internet Protocol (IP)address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), domain name, and/or a date/time of your visit. We use this information to examine our traffic and to view how our customers use our website. This type of information will not allow you to be personally identified although we might be able to associate it with your use of the website. We process this usage data to facilitate your access to our services in technical terms (e.g. to adjust our services to the terminal device you are using), and to recognize and stop any misuse. We also use usage data in anonymised form for statistical purposes and to improve our website.

a) Location Information: We may collect information about your signup and current location, which we get from signals such as your IP address or device settings, to securely and reliably setup and maintain your account and to provide our services to you.

b) Third party information: We may receive information about you from our affiliates, third parties and other online sources. We may add it to our account information system and treat it in accordance with this policy. If you provide information to the service provider or a third party to whom we provide services, your account information including, but not limited to, your name, email ID, it may be passed on to us. We may obtain updated contact information(s) from third parties in order to correct our records and fulfil the services or to communicate with you or share the information with any third party. We also collect user information from third parties especially tracking technologies to track the activity on our service and hold certain information. Browser based, network based, AD- Tracking, User UX behaviour tracking information is collected from third parties. We collect information to understand and track the behavioural as means for security and connection integrity. We will keep such information for our reference and will never share with any third party.

Also, please remember that the manner in which third party services use, store and disclose your information is governed by the policies of such third parties, and we shall have no liability or responsibility for the privacy practices or other actions of any third party services that may be enabled within the Service.

c) Cookies: We use cookies and URL information to gather information regarding the date and time of your visit and the information for which you searched and which you viewed. Cookies are small digital signature files that are stored by your web browser that allow your preferences to be recorded when visiting the website. Also, they may be used to track your return visits to the website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Site. Persistent Cookies can be removed by following Internet browser help file directions. Our uses of cookies, web beacons, or other similar technologies fall into the following general categories: i) Operationally Necessary. We may use cookies, web beacons, or other similar technologies that are necessary to the operation of our Services. This includes technologies that allow you access to our Services; that are required to identify irregular site behaviour, prevent fraudulent activity and improve security; or that allow you to make use of our functions such as, product information, saved search, or similar functions. ii) Performance Related. We may use cookies, web beacons, or other similar technologiesto assess the performance of our Services, including as part of our analytic practices to help us understand how our visitors use our Services, determine whether you have viewed an item or link, or to improve our Services’ content, applications, services, or tools; iii) Functionality Related. We may use cookies, web beacons, or other similar technologiesthat allow us to offer you enhanced functionality when accessing or using our Services. This may include identifying you when you sign into our Services or keeping track of your specified preferences, interests, or past items viewed so that we may enhance the presentation of content on our Services; iv) Advertising or Targeting Related. We may use first-party or third-party cookies andweb beacons to deliver content, including ads relevant to your interests, on our Services or on Third Party sites. This includes using technologies to understand the usefulness to you of the advertisements and content that has been delivered to you, such as whether you have clicked on an advertisement. If you would like to opt-out of the Technologies we employ on our website, services, applications, or tools, you may do so by blocking, deleting, or disabling them as your browser or device permits.

3. Purpose of Collecting such information

>

We use the information we collect for the following purposes:

• To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To improve our website in order to better serve you.
• To allow us to better service you in responding to your customer service requests.
• To administer a contest, promotion, survey or other site feature.
• To quickly process your transactions.
• To identify your product and service preferences,
• To compare and review your personal information for errors, omissions and accuracy,
• To prevent and detect fraud or abuse
• To understand our customer demographics, preferences, interests, and behaviour,
• To comply with the law and legal processes including notices received from the court, tribunal and/or government / statutory authorities.

In certain circumstances, we may share your personal information with trusted partners. We only collect, use and process Personal information for purposes that are reasonable and legitimate. Such personal information shall be processed in a manner compatible with the agreed purposes, unless the user has consented to it being processed for a different purpose or the use for a different purpose is permitted by applicable law.

4. Disclosure

In the event we decide to disclose your personal information to a third party, we shall inform you either by way of privacy notice or through contract agreement the purpose and need for such disclosure. Your Personal information may be disclosed to a third party only for the reasons consistent with the purposes mentioned above and ensure that the consent of the data subject has been duly received.

5. Third Party Websites

You may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on the third-party websites and are not responsible for the practices employed by websites linked to or from our Site

We encourage you to read the privacy policies of each and every website and application with which they interact. We do not endorse, screen or approve, and are not responsible for the privacy practices or content of such other websites or applications. Visiting these other websites or applications is at your own risk.

6. Disclaimers

When we collect Personal Information, we will not consider your nationality or privacy rights granted to you by the concerned authorities. We are an Indian entity and our privacy policy is in accordance with Indian law.

7. Your rights

You have certain rights with respect to your personal information that we collect from you, including those set forth below.

• Access and updating your Information – When you use the services on the Site, we make good faith efforts to provide you, as and when requested by you, with access to your Personal Information. Further, if there is any change in your Personal Information, you may update it by accessing the relevant page of the Website, or by contacting us.
• Rectification of Information – In such case, you will have the opportunity to rectify or edit any Personal Information or data found to be inaccurate or deficient and if you find it difficult to edit the information, all such concern can be forwarded to the Grievance officer or the customer care who shall ensure the information is corrected.
• Require the erasure of your Personal Information in certain situations.
• Require us to restrict processing or object at any time to processing of personal Information in certain situations.
• Object in certain other situations to our continued processing of your personal Information.
• Otherwise restrict our processing of your personal Information in certain circumstances.
• You can ask for a copy of your personal information in a machine-readable format.

8. Security

We, at all points of time, endeavour to implement reasonable security practices and procedures as mandated under applicable laws including but not limited to the Information Technology Act, 2000 and the rules framed thereunder and implement managerial, technical, operational and physical security control measures that are commensurate with respect to the information being collected and the nature of our business.

9. Data Storage and Retention Policy

We collect and store your data in a server based out of India as you use services and will retain the data for as long as necessary to fulfil the purposes for which it was obtained. Processed and non-identifiable data is accessible will be perpetually stored. Other heuristic data may be stored which may be identifiable data in cookies and other mechanism by 3rd party AD-Tracking services. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

If you wish to delete your account or request that we no longer use your information to provide you services, contact us at support@qwertybrandsolutions.com. We will respond to your request within reasonable time. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our rights / agreements.

10. Grievance Officer

Any questions, discrepancies, and grievances of data subject with respect to collection and processing of Personal Information may be made to the Grievance Officer whose details are provided below: Name: Cupid Saini

Designation: CEO

Email ID: cupid.saini@qwertybrandsolutions.com

The Grievance Officer shall redress the grievances of the data subject expeditiously and in any event within the period prescribed under law.

11. Compliance

We shall conduct an internal audit annually to ensure compliance with the established privacy policies and applicable laws. For the purpose of conducting the audit, we shall constitute a specialised team who shall carry out the audit. The team shall document all the instances of non-compliance with privacy policies and procedures and report the same to the Management.

12. Change of Purpose

We will only use your personal information for the purposes for which it was obtained, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal data for an unrelated purpose, we will update this privacy notice and explain the legal basis which allows us to do so.

13. Changes to Privacy Policy

We reserve the right to modify this, Policy. If we decide to change our Privacy Policy, such changes will be posted on our official website or on our office premises so that you are always aware of the latest amendments to this Privacy Policy.

14. Governing Law and Jurisdiction

The law governing this Privacy Policy, and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws of India. The courts of Chennai shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with these Terms or its subject matter or formation (including non-contractual disputes or claims).

Effective as on April 1, 2023.

Qwerty Brand Solutions Pvt. Ltd.

Registered office: 4th Floor, 326, Saini Complex, Mehrauli-Gurgaon Rd, opp. Metro Pillar Number 56, Sikanderpur Market, Sikanderpur, DLF Phase 1, Sector 24, Gurugram, Haryana 122004

Mobile: +91 9810013126

Privacy Statements

1. 1. Accordingly, a condition of each User’s use of and access to the Website and to the Services is their acceptance of the Terms of Use, which also involves acceptance of the terms of this Privacy Policy. Any User that does not agree with any provisions of the same is required to leave the Website immediately.
2. 2. Except as otherwise provided herein, when browsing the Website, a User is not required to provide Personal Information unless and until such User chooses to submit his/her Personal Information in the Website.
3. 3. Due to the communications standards on the internet, when a User visits the Website, the Company automatically receives the uniform resource locator (URL) of the site from which such User came and the site to which such User is going when he/she/it leaves the Website. The Company also receives the Internet Protocol (the “IP”) address of each User’s computer (or the proxy server a User used to access the internet), the User’s computer operating system and type of web browser the User is using, email patterns, as well as the name of User’s internet service provider (ISP). This information is used to analyze overall trends to help the Company improve its Service. The linkage between User’s IP address and User’s personally identifiable information is not shared with third-parties without such User’s permission or except when required by law or except where required to provide or facilitate the Services. Notwithstanding the above, the User acknowledges the Company’s right to share some of the aggregate findings (not the specific data) with advertisers, sponsors, investors, strategic partners, and others in order to help grow its business.
4. 4. The Company may display interest-based advertising using information You make available to us when You interact with our Website, content, or services. Interest-based ads, also sometimes referred to as personalised or targeted ads, are displayed to You based on information from activities such as subscription on the Website, visiting sites that contain Company’s content or ads.
5. 5. Like other online ad networks, the Company uses cookies, web beacons (also known as action tags or single-pixel gifs), and other technologies (collectively, “cookies”). Cookies enable the Company to learn about what ads You see, what ads You click, and other actions You take on our sites and other sites. This allows the Company to provide You with more useful and relevant ads. For example, if the Company knows what ads You are shown it can be careful not to show You the same ones repeatedly. The Company does not associate Your interaction with unaffiliated sites with Your identity in providing You with interest-based ads.
6. 6. In addition, while receiving Services, the Company may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile devices unique device ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browsers You use, and information about the way You use the Website for Services.
7. 7. The Company do not provide any Personal Information to advertisers or to third party sites that display Company’s interest-based ads. However, advertisers and other third-parties (including the ad networks, ad-serving companies, and other service providers they may use) may assume that users who interact with or click on a personalised ad or content are part of the group that the ad or content is directed towards. Also, some third-parties may provide the Company with information about You (such as the sites where You have been shown ads or demographic information) from offline and online sources that Company may use to provide You more relevant and useful advertising.
8. 8. Advertisers or ad companies working sometimes use technology to serve the ads that appear on Company Website directly to Your browser. Such companies automatically receive Your IP address during serving and providing ad service. Such companies may also use Cookies to measure the effectiveness of their ads and to personalise ad content. The Company does not have access to or control over Cookies or other features that advertisers and third party sites may use, and the information practices of these advertisers and third party websites are not covered by Company’s Privacy Policy. Please contact such advertisers or companies directly for more information about their privacy practices.
9. 9. Company uses an outside payment gateway company to bill You for the services availed by You. These companies do not retain, share, store or use personally identifiable information belonging to You for any other purpose and the Company does not take any responsibility and liability with respect to the use of such personally identifiable information whatsoever.
10. 10. The Website uses temporary cookies to store certain data (that is not sensitive personal data or information) that is used by the Company and its service providers for the technical administration of the Website, research and development, and for User administration. In the course of serving advertisements or optimizing services to its Users, the Company may allow authorized third parties to place or recognize a unique cookie on the User’s browser. The Company does not store personally identifiable information in the cookies.
11. 11. A User can set or amend his/her/its internet browser settings to delete or disable cookies. If a User chooses to disable cookies on his/her/its computer or mobile telecommunication device, it may impair, degrade or restrict access to certain areas of the Website. Merely closing the Website should ordinarily clear all temporary cookies installed by Website. However, Users are encouraged to use the “clear cookies” functionality of their browsers to ensure deletion, as the Company cannot guarantee, predict or provide for the behaviour of the equipment of all the Users of the Website.
12. 12. The Website may enable User to communicate with other Users or to post information to be accessed by others, whereupon other Users may collect such data. The Company hereby expressly disclaims any liability for any misuse of such information that is made available by visitors in such a manner.
13. 13. The Company does not collect information about the Users of the Website from other sources, such as public records or bodies, or private organisations, save and except as provided in this Privacy Policy.
14. 14. The Company may keep records of Personal Information received from the Users for the purpose of (i) administration of the Website, (ii) rectifying any error (iii) research and development, (iv) business development, (v) using such Personal Information to contact the User to provide details about the Services or (vi) for User administration.
15. 15. System Logs and Maintenance: For operation and maintenance purposes, this Website and any third party services may collect files that record interaction with this Website (System Logs) or use for this purpose other Personal Information (such as IP Address).
16. 16. The Company has implemented Indian legal industry standard security policies, rules and technical measures to protect the personal data that it has under its control from unauthorised access, improper use or disclosure, unauthorised modification and unlawful destruction or accidental loss. It is expressly stated that the Company shall not be responsible for any breach of security or for any actions of any third parties that receive the Users’ personal data or events that are beyond the reasonable control of the Company including, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, etc.
17. 17. The Company will not disclose any Personal Information or data to governmental institutions or authorities unless such disclosure is requisitioned under any Indian law or judicial decree or when the Company, in its sole discretion, deems it necessary in order to protect its rights or the rights of others, to prevent harm to persons or property, to fight fraud and credit risk, or to enforce or apply our Terms of Use.
18. 18. The Company may, only if You so opt, send direct mailers to You at the address given by You. You have the option to 'opt-out' of this direct mailer by way of links provided at the bottom of each mailer. We respect Your privacy and to the extent that You choose not to receive such mailers, we will take all steps to remove You from the list. Should You evidence any violation of our terms and policies, please write to us at [●] and report such incident.

Visitors Note

1. 1. No sensitive personal data or information is automatically collected by the Company from any casual visitors of this Website, who are merely perusing or browsing the Website, except when You specifically provide any information on the Website.
2. 2. Nevertheless, certain provisions of this Privacy Policy are applicable to even such casual visitors, and such casual visitors are also required to read and understand the privacy statements set out herein, failing which they are required to leave this Website immediately.
3. 3. If You, as a casual visitor, have inadvertently browsed any other pages of this Website prior to reading the privacy statements set out herein, and You do not agree with the manner in which such information is obtained, stored or used, merely quitting this browser should ordinarily clear all temporary cookies installed by the Company. All visitors, however, encouraged to use the “clear cookies” functionality of their browsers to ensure such clearing / deletion, as the Company cannot guarantee, predict or provide for the behaviour of the equipment of all the visitors of the Website.
4. 4. You are not a casual visitor if You have willingly submitted any personal data or information to the Company through any means, including email, post on the Website. All such visitors will be deemed to be, and will be treated as, Users for the purposes of this Privacy Policy, and in which case, all the statements in this Privacy Policy apply to such persons.

Collection Process

1. As part of the Services the Company may collect the following Personal Information from the Users (i) name, (ii) gender, (iii) age, (iv) contact information including locations, email address and mobile number, (v) password chosen by the User, (vi) demographic information such as postal code, preferences, interests, etc., and (vii) other information as the User may provide.
2. The information specified hereinabove is collected on for reasons including but not limited to, (i) to allow the Company to contact the Company; and to (ii)make improvements to the Website.
3. The User may also receive updates about special offers, new services, and other noteworthy events if the User subscribes for any such offerings of the Company. However, the User may, at any time choose to no longer receive such types of emails.
4. This type of services allows this Website to monitor the use and behaviour of its components so its performance, operation, maintenance and troubleshooting can be improved.
5. By registering with the Company, You are expressly consenting to its collection, processing, storing, disclosing and handling of Your information as set forth in this Privacy Policy now and as amended by the Company. Processing, Your information in any way, including, but not limited to, collecting, storing, deleting, using, combining, sharing, transferring and disclosing information, all of which activities will take place in India. If You reside outside India Your information will be transferred, processed and stored in accordance with the applicable data protection laws of India.

Access of Information

All the information, including Personal Information, provided by the Users, if any (the “User Information”) is maintained by the Company in electronic form on online servers/cloud systems and shall be accessible by certain employees of the Company as mentioned below. The User Information may also be converted to physical form from time to time. Regardless of the manner of storage, the Company will keep all User Information confidential, and will only disclose User Information to the persons mentioned below:

• Its employees on a need-to-know basis. All the Company employees and data processors, who have access to, and are associated with the processing of User Information, are obliged to respect the confidentiality of User Information.
• Third party service providers to the extent necessary to provide the Users with the Service. The Company may provide the User Information to third party service providers to work on behalf of or with the Company to provide the Users with the Service, to help the Company communicate with the Users or to maintain the Website.
• Notwithstanding the above, the Company shall not responsible for any breach of security or for any actions of any third parties that receive the User Information or events that are beyond the reasonable control of the Company including, acts of government, computer hacking, unauthorised access to computer data and storage device, computer crashes, breach of security and encryption, etc.

The Company may (only to the extent applicable) use Your information as provided to operate, maintain, and provide to You and other Users all of the features and functionality of the Service. The Company uses Your personally identifiable, location, and certain non-personally-identifiable information (such as anonymous log file information and unique device ID to track and analyse User preferences and trends in order to improve the quality and design of the Services and to create new features, promotions, functionality, and services. It uses cookies and log file information to: (a) remember information so that You will not have to re-enter it during Your visit or the next time You visit the Services; (b) provide custom and personalized content, advertisements, and information; (c) monitor the effectiveness of our marketing campaigns; and (d) monitor aggregate usage metrics. We use Your email address from time-to-time for non-marketing or administrative purposes such as sending privacy or security related notices, notifying You of major Services changes, or for other customer service purposes. We do not use Your personally identifiable information or location information to send commercial or marketing SMS text messages or email messages to You without Your express consent or unless if You have opted-in to be part of a specific program or feature in accordance with the applicable Services consent procedures. The Company will also use this information in order to track the phone/device and facilitate retrieval in the event of any theft.

The Company may retain User data while an account is active and for at least three years afterwards. It may alter this practice according to legal and business requirements. For example, it may lengthen the retention period for some data if needed to comply with law or voluntary codes of conduct. Unless otherwise prohibited, it may shorten the retention period for some types of data if needed to free up storage space.

Change to privacy policy

The Users acknowledge that this Privacy Policy is part of the Terms of Use and unconditionally agree that becoming a User of the Website and its Services signifies their assent to this Privacy Policy. User’s visit and any dispute over privacy is subject to this policy and Terms of Use. The Company may update this Privacy Policy at any time, with or without advance notice. In the event there are significant changes in the way the Company treats User’s personally identifiable information, the Company will display a notice on the Website or send Users an email, as provided for above. Unless stated otherwise, this current Privacy Policy applies to all information that the Company has about Users and their account. Notwithstanding the above, the Company shall not be required to notify the Users of any changes made to the Privacy Policy.

If a User uses the Service after notice of changes have been sent to such User or published on the Website, such User hereby provides his/her/its consent to the changed practices.

Users Obligations

1. You must, at all times, adhere to the Terms of Use and this Privacy Policy. This includes not misusing all intellectual property rights which may belong to the Company’s third parties.
2. You must not create or otherwise disseminate any information which may be deemed to be injurious, violent, offensive, racist or xenophobic or which may otherwise violate the purpose and spirit of the Company and its community of Users.
3. You must not provide information to the Company and /or other Users which You believe might be injurious or detrimental to Your person, professional or social status.
4. Any violation of this Privacy Policy may lead to the restriction, suspension or termination of Your account by the Company, as we take these principles seriously and consider them to be the basis on which our Users adhere to the Company policies and the Services which it offers.

Discrepancy and Grievance Redressal

The Company shall address any discrepancies and grievances of all Users with respect to processing of information in a time bound manner. For this purpose, the Company has designated [●] as the ‘Grievance Officer’, who will redress the grievances of the Users expeditiously but within 1 (one) month from the date of receipt of grievance, and who can be reached by:

Sending a letter marked to the attention of Mr. Cupid Saini to Qwerty Brand Solutions Private Limited at Saini Complex, opp. Metro Pillar No. 56, Sikandarpur Ghosi, Gurugram, India.

Sending an email to support@qwertybrandsolutions.com.